1. Data Controller
Demo Premium Dental Clinic is the data controller for the personal information collected through this website.
Address: 3 Demo Street, Demo City
Email: [email protected]
Phone: +91 98000 00003
2. Data We Collect
We may collect the following categories of personal information:
- Name
- Phone number
- Email address
- Service interest
- Appointment preferences
- Chat messages
Health Information Disclosure
During chat conversations, you may voluntarily share information about dental symptoms, conditions, or treatment history. Such information is processed by our AI assistant to help answer your questions but is not used for medical diagnosis.
3. How We Use Your Data
We process your personal data for the following purposes:
- To respond to your dental enquiry
- To schedule and manage appointments
- To provide AI-assisted information about our services
- To send appointment reminders and follow-ups
- To improve the quality of our services
4. Data Sharing
Your data may be shared with the following categories of recipients:
- AI processing service (for chat assistance)
- Cloud storage provider (for secure data storage)
- Email delivery service (for notifications)
We do not sell your personal data to any third party.
5. Cookies
We use cookies to enhance your experience. You can manage your cookie preferences at any time.
Strictly Necessary(Always active)
Essential cookies required for the website to function, such as login sessions and security tokens.
Analytics & Performance
Cookies that help us understand how visitors use our website so we can improve it.
Marketing & Third-Party
Cookies used by third-party services for enhanced functionality and personalised content.
6. Data Retention
Your personal data is retained for the duration necessary to fulfil the purposes for which it was collected, or as required by applicable law. You may request deletion at any time.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (right to erasure)
- Object to or restrict the processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise any of these rights, you can submit a data subject request or contact us using the details below.
8. Grievance Officer
For any privacy-related concerns, please contact us at [email protected].
9. Platform & Data Processing
Demo Premium Dental Clinic uses LeadRiddhi, a software platform, to operate this website and manage patient communications, appointment requests, and related data on Demo Premium Dental Clinic's behalf. LeadRiddhi acts as a service provider for Demo Premium Dental Clinic and does not independently use your personal data for its own purposes.
For questions about how Demo Premium Dental Clinic handles your data, contact Demo Premium Dental Clinic's Grievance Officer listed above. For technical or platform-security inquiries, you may also contact LeadRiddhi at [email protected].